The procedure for handling student complaints and the subsequent inquiry process at the university are as follows:
Procedure of Complaint
General Complaints:
Students experiencing academic, administrative, personal, or disciplinary issues may seek help by contacting any of the following:
Head of Department (HOD), Proctor, Dean, Centre Director/Secretary, Dean of Student Welfare (DSW), or Chief Proctor.
Complaints can be submitted via email, written application, or verbal communication.
Complaints related to Ragging:
The Discipline Committee, Anti-Ragging Squad, and Anti-Ragging Committee have been constituted to address issues related to ragging and to ensure the safety and well-being of all students within the University.
Freshers are encouraged to approach the concerned committee members to register any grievances or report any incidents of ragging.
Hostel and Mess-Related Complaints:
For students residing in hostels, any complaints related to hostel administration or mess facilities can be directed to the Warden, Chief Warden, DSW, Department HOD or Dean.
Complaints Related to Women’s Harassment:
Female students facing harassment or disciplinary concerns may approach the Coordinator of the Women’s Grievance Cell, DSW,
or Chief Proctor. All complaints regarding sexual harassment of women in the workplace are handled by the Women’s Grievance Cell in accordance with the Vishakha Guidelines.